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    • GDPR (CURRENT)

      CLICK HERE FOR FULL GDPR PDF

      At Leisureware Stores Ltd T/A Hunter we are committed to safeguarding and preserving the privacy

      of our customers.

      This Policy explains what happens to any personal data that you provide to Leisureware Stores Ltd T/A Hunter,

      or that we collect from you whilst you visit our site and how we use cookies on this website.

      We do update this Policy from time to time so please do review this Policy regularly.

       

      INFORMATION THAT WE COLLECT

       

      1.a. CONSENT

      How do we gather your consent?

      When you provide us with personal information to complete a transaction, verify your credit card or make

      a booking, you consent to us collecting it and using it for that specic reason only.

      If we ask for your personal information for a secondary reason, like marketing, we will either ask you

      directly for your expressed consent, or provide you with an opportunity to say no.

      For example you will tick a box to say that you’d like to receive marketing emails from us.

       

      How do I withdraw my consent (opt-out)?

      If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for

      the continued collection, use or disclosure of your information, at any time, by contacting us at

      salesl@huntersurf.com or by clicking the “Unsubscribe” button on the footer of any

      marketing emails you receive from us

      1.b. Cookies

      In running and maintaining our website we may collect and process personal data on you.

      Please see our Cookies Policy for further information.

      1.c. Statement Of Risk/Accident Report Forms

      It is mandatory that all participants in water based activities sign a Statement of Risk before they partake in

      the activity. On these forms we will collect your First Name, Last Name, email address and your

      Signature. These forms will be stored securely no less than 6 years. We will only disclose the contents of the

      Statement of Risk if we are required to do so by law or in the event of legal proceedings.

       

      All accident Report Forms will be stored securely for no less than 6 years. We will only disclose the information

      contained within these forms if we are required to do so by law.

       

      DATA WE COLLECT AND WHY

       

      In order to provide our on-site services to you and create a booking, there is a minimum requirement to

      hold the following personal data about you:

      First Name

      Last Name

      Email Address

      Contact Phone Number

      Post Code

       

      We collect the above data to perform our contract with you.

      We may also collect and process the following data:

      Information you provide to us by lling in our website form

      How we use it – We use this information to answer your queries and provide customer support

      Why we use it – So that we can we can provide you the best customer service experience

      We will hold this data for no less than 2 years.

      Information you provide when booking our services through a third party platform, for example Surng Sumo

      How we use it – We collect this data through the third party booking sites. By making a booking through

      a third party website you are agreeing for the information to be transferred to us.

      Why we use it – We use this data to perform our contract with you

      We will hold this data for no less than 6 years

      Social media interactions

       

      How we use it – We use this information to answer your queries and provide customer support

      Why we use it – So that we can we can provide you the best customer service experience

      We will hold this data for no less than 2 years

       

      Statistical data about your browsing actions on the www@huntersurf.com.

      How we use it – We collect this information for website improvements

      Why we use it – Because we want to keep improving our online customer service

      We will hold this data for no less than 1 year.

      Purchase history

      How we use it – We collect this information to provide you with information, customer service support

      and to provide our retail services.

      Why we use it – We collect this to perform our contract with you.

      We will hold this data for no less than 6 years or until it is ananonomised as requested by you.

       

      CORRESPONDANCE YOU MAY RECEIVE FROM US

       

      If you have made a booking with Hunter/Leisureware Stores Ltd T/A Hunter

      you have given consent to receive the following correspondence from us:

      A conrmation email containing important information about your booked activity or stay.

      Correspondence from our bookings sta to update you of any unexpected changes to your booking.

      Correspondence from our bookings sta to gather further information for your booking if required.

      Updates on Terms and Conditions or the Privacy Policy

      If you “opt-in” for marketing emails you give consent to receive the following from us:

      Monthly Hunter Surf School/Hire Leisureware Stores Ltd T/A Hunternewsletters

      Information of any changes to our website, services or goods and products.

      Updates on the latest Hunter Surf School/Hire Leisureware Stores Ltd T/A Hunter events

      Information that you request from us relating to our products or services

      If you have previously purchased goods or services from us we may provide to you details of similar

      goods or services, or other goods and services, that you may be interested in.

       

      STORING YOUR PERSONAL DATA

      To protect your personal information, we take reasonable precautions and follow industry best practices

      to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

      and implement additional generally accepted industry standards.

      Unfortunately the sending of information via the internet is not totally secure and on occasion such

      information can be intercepted. We cannot guarantee the security of data that you choose to send

      us electronically, sending such information is entirely at your own risk.

       

      DISCLOSING YOUR INFORMATION

       

      We will not disclose or sell your personal information to any other party other than in accordance with this

      Privacy Policy and in the circumstances detailed below:

       

      AGE OF CONSENT

      By using our web site, you represent that you are at least the age of majority in your state or province

      of residence, or that you are the age of majority in your state or province of residence and you

      have given us your consent to allow any of your minor dependents to use this site.

       

      ACCESS TO INFORMATION (Subject Access Request)

       

      We keep your personal information only for as long as required for the purposes for which it’s supplied.

      We have an internal retention policy where there are varying retention periods for dierent categories

      of information depending on our legal obligations.

      After the retention period has elapsed, your personal data will be deleted.

      DATA RETENTION PERIOD

       

      In accordance with EU General Data Protection Regulations you have:

      The right to access any information that we hold relating to you.

      The right to have inaccurate information held on you corrected

      The right to have any personal data held on you erased

      The right to transfer personal data from our database

      Any request to update or rectify your information should be directed Hunter Surf School/Hire

      Leisureware Stores Ltd T/A Hunter at www.huntersurf.com

       

      FURTHER INFORMATION

       

      For further information on the GDPR and data privacy, please visit the Information Commissioners

      Oce at EU GDPR Information Portal

      https://www.eugdpr.org/

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    Terms & Conditions
    Privacy Policy
      Call Us
      Find Us
      Contact
    ×
    Terms & Conditions
    At Leisureware Stores Ltd T/A Hunter we are committed to safeguarding and preserving the privacy
    of our customers.
    This Policy explains what happens to any personal data that you provide to Leisureware Stores Ltd T/A Hunter,
    or that we collect from you whilst you visit our site and how we use cookies on this website.
    We do update this Policy from time to time so please do review this Policy regularly.
    
    INFORMATION THAT WE COLLECT
    
    1.a. CONSENT
    How do we gather your consent?
    When you provide us with personal information to complete a transaction, verify your credit card or make
    a booking, you consent to us collecting it and using it for that specic reason only.
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you
    directly for your expressed consent, or provide you with an opportunity to say no.
    For example you will tick a box to say that you’d like to receive marketing emails from us.
    
    How do I withdraw my consent (opt-out)?
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for
    the continued collection, use or disclosure of your information, at any time, by contacting us at
    salesl@huntersurf.com or by clicking the “Unsubscribe” button on the footer of any
    marketing emails you receive from us
    1.b. Cookies
    In running and maintaining our website we may collect and process personal data on you.
    Please see our Cookies Policy for further information.
    1.c. Statement Of Risk/Accident Report Forms
    It is mandatory that all participants in water based activities sign a Statement of Risk before they partake in
    the activity. On these forms we will collect your First Name, Last Name, email address and your
    Signature. These forms will be stored securely no less than 6 years. We will only disclose the contents of the
    Statement of Risk if we are required to do so by law or in the event of legal proceedings.
    
    All accident Report Forms will be stored securely for no less than 6 years. We will only disclose the information
    contained within these forms if we are required to do so by law.
    
    DATA WE COLLECT AND WHY
    
    In order to provide our on-site services to you and create a booking, there is a minimum requirement to
    hold the following personal data about you:
    First Name
    Last Name
    Email Address
    Contact Phone Number
    Post Code
    
    We collect the above data to perform our contract with you.
    We may also collect and process the following data:
    Information you provide to us by lling in our website form
    How we use it – We use this information to answer your queries and provide customer support
    Why we use it – So that we can we can provide you the best customer service experience
    We will hold this data for no less than 2 years.
    Information you provide when booking our services through a third party platform, for example Surng Sumo
    How we use it – We collect this data through the third party booking sites. By making a booking through
    a third party website you are agreeing for the information to be transferred to us.
    Why we use it – We use this data to perform our contract with you
    We will hold this data for no less than 6 years
    Social media interactions
    How we use it – We use this information to answer your queries and provide customer support
    Why we use it – So that we can we can provide you the best customer service experience
    We will hold this data for no less than 2 years
    
    Statistical data about your browsing actions on the www@huntersurf.com.
    How we use it – We collect this information for website improvements
    Why we use it – Because we want to keep improving our online customer service
    We will hold this data for no less than 1 year.
    Purchase history
    How we use it – We collect this information to provide you with information, customer service support
    and to provide our retail services.
    Why we use it – We collect this to perform our contract with you.
    We will hold this data for no less than 6 years or until it is ananonomised as requested by you.
    
    CORRESPONDANCE YOU MAY RECEIVE FROM US
    
    If you have made a booking with Hunter/Leisureware Stores Ltd T/A Hunter
    you have given consent to receive the following correspondence from us:
    A conrmation email containing important information about your booked activity or stay.
    Correspondence from our bookings sta to update you of any unexpected changes to your booking.
    Correspondence from our bookings sta to gather further information for your booking if required.
    Updates on Terms and Conditions or the Privacy Policy
    If you “opt-in” for marketing emails you give consent to receive the following from us:
    Monthly Hunter Surf School/Hire Leisureware Stores Ltd T/A Hunternewsletters
    Information of any changes to our website, services or goods and products.
    Updates on the latest Hunter Surf School/Hire Leisureware Stores Ltd T/A Hunter events
    Information that you request from us relating to our products or services
    If you have previously purchased goods or services from us we may provide to you details of similar
    goods or services, or other goods and services, that you may be interested in.
    
    STORING YOUR PERSONAL DATA
    To protect your personal information, we take reasonable precautions and follow industry best practices
    to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
    and implement additional generally accepted industry standards.
    Unfortunately the sending of information via the internet is not totally secure and on occasion such
    information can be intercepted. We cannot guarantee the security of data that you choose to send
    us electronically, sending such information is entirely at your own risk.
    
    DISCLOSING YOUR INFORMATION
    
    We will not disclose or sell your personal information to any other party other than in accordance with this
    Privacy Policy and in the circumstances detailed below:
    
    AGE OF CONSENT
    By using our web site, you represent that you are at least the age of majority in your state or province
    of residence, or that you are the age of majority in your state or province of residence and you
    have given us your consent to allow any of your minor dependents to use this site.
    
    ACCESS TO INFORMATION (Subject Access Request)
    
    We keep your personal information only for as long as required for the purposes for which it’s supplied.
    We have an internal retention policy where there are varying retention periods for dierent categories
    of information depending on our legal obligations.
    After the retention period has elapsed, your personal data will be deleted.
    DATA RETENTION PERIOD
    
    In accordance with EU General Data Protection Regulations you have:
    The right to access any information that we hold relating to you.
    The right to have inaccurate information held on you corrected
    The right to have any personal data held on you erased
    The right to transfer personal data from our database
    Any request to update or rectify your information should be directed Hunter Surf School/Hire
    Leisureware Stores Ltd T/A Hunter at www.huntersurf.com
    
    FURTHER INFORMATION
    
    For further information on the GDPR and data privacy, please visit the Information Commissioners
    Oce at EU GDPR Information Portal
    https://www.eugdpr.org/
    ×
    Privacy Policy
    At Leisureware Stores Ltd T/A Hunter we are committed to safeguarding and preserving the privacy of our customers.
    This Policy explains what happens to any personal data that you provide to Leisureware Stores Ltd T/A Hunter,
    or that we collect from you whilst you visit our site and how we use cookies on this website.
    We do update this Policy from time to time so please do review this Policy regularly.
    
    CLICK HERE FOR FURTHER INFO: https://www.huntersurf.com/gdpr-2018
    
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